At the Zingerman’s group of businesses in Ann Arbor, Michigan, a successful leader is a Servant Leader who effectively designs, manages and teaches the components of the Zingerman’s Business Perspective Chart in order to attain agreed-upon performance results. Responsibilities of a servant leader:

  1. Provide vision
  2. Give great service to staff
  3. Manage in an ethical manner
  4. Learn and teach
  5. Help staff succeed by living the Training Compact
  6. Say “Thanks!”

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