Pascal Finette quotes an important leadership lesson from VISA’s Dee Hock:

Get Your PhD in Leadership in 30 Seconds

Dee Hock, architect of payment juggernaut VISA, inventor of chaordic organizations and visionary-extraordinaire once summarized his most important leadership advice as:

Make a careful list of all things done to you that you abhorred. Don’t do them to others, ever. Make another list of things done for you that you loved. Do them for others, always.

It truly summarizes a PhD in leadership in four short sentences.

The next time you find yourself with a tough decision to make—take a deep breath and think about what you would like to happen if it were you on the other end.

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