Leadership coach and author Lolly Daskal on how to lead in times of crisis:

Most leaders believe they’re prepared to lead through a crisis. But after working with hundreds of executives as a leadership coach, I’ve found that many of them don’t fully understand what crisis leadership entails. Faced with an actual crisis playing out in real time, it’s easy to become overwhelmed by uncertainty. Here are some touchstones to help you remember the things you need to do to maintain success—not only for yourself but also for those who are counting on you.